Virus removal
Tunbridge Wells

Our expert technicians provide fast and reliable home computer repair services, including virus removal, hardware upgrades, and software installation, to keep your technology running efficiently.

No. 1 Virus Removal Company in Crowborough

A computer virus is a small software program that spreads from one computer to another and interferes with computer operation. A computer virus might corrupt or delete data on a computer, use an email program to spread the virus to other computers, or even delete everything on the hard disk. Computer viruses are frequently spread by attachments in email messages or by instant messaging messages. Therefore, you must never open an email attachment unless you know who sent the message or you are expecting the email attachment. Viruses can be disguised as attachments of funny images, greeting cards, or audio and video files. Computer viruses also spread through downloads on the Internet. They can be hidden in pirated software or in other files or programs that you might download. Most malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data.

The number of computer viruses are increasing every year. If your computer is running slowly, displaying popup ads or just acting strangely, you probably have some form of malware. Simply installing an anti virus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. Once the malware is removed and your computer is repaired we install anti-malware software to protect your computer from future infection.

Tips on preventing malware/viruses on your computer

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A worm is computer code that spreads without user interaction. Most worms begin as email attachments that infect a computer when they’re opened. The worm scans the infected computer for files, such as address books or temporary webpages, that contain email addresses. The worm uses the addresses to send infected email messages, and frequently mimics (or spoofs) the “From” addresses in later email messages so that those infected messages seem to be from someone you know. Worms then spread automatically through email messages, networks, or operating system vulnerabilities, frequently overwhelming those systems before the cause is known. Worms aren’t always destructive to computers, but they usually cause computer and network performance and stability problems.

A trojan horse is a malicious software program that hides inside other programs. It enters a computer hidden inside a legitimate program, such as a screen saver. Then it puts code into the operating system that enables a hacker to access the infected computer. Trojan horses do not usually spread by themselves. They are spread by viruses, worms, or downloaded software.

Spyware can install on your computer without your knowledge. These programs can change your computer’s configuration or collect advertising data and personal information. Spyware can track Internet search habits and can also redirect your web browser to a different website than you intend to go to

A rogue security software program tries to make you think that your computer is infected by a virus and usually prompts you to download or buy a product that removes the virus. The names of these products frequently contain words like Antivirus, Shield, Security, Protection, or Fixer. This makes them sound legitimate. They frequently run right after you download them, or the next time that your computer starts. Rogue security software can prevent applications, such as Internet Explorer, from opening. Rogue security software might also display legitimate and important Windows files as infections. Typical error messages or pop-up messages might contain the following phrases:

Warning!
Your computer is infected!
This computer is infected by spyware and adware.

Note: If you receive a message in a popup dialog box that resembles this warning, press ALT + F4 on your keyboard to close the dialog box. Do not click anything inside the dialog box. If a warning, such as the one here, keeps appearing when you try to close the dialog box, it’s a good indication that the message is malicious.

Are you sure you want to navigate from this page?
Your computer is infected! They can cause data lost and file corruption and need to be treated as soon as possible. Press CANCEL to prevent it. Return to System Security and download it to secure your PC.
Press OK to Continue or Cancel to stay on the current page.

If you see this kind of message above, then don’t download or buy the software.

Our Repair Services For You

Computer Repair

We fix any issue you may have with your computer. No job is too big for us.

PC Builds

We can build PCs suitable for your requirements. Whether its for gaming, AutoCAD, home or work.

Hardware Upgrades

SSDs can give a new lease of life to a machine. Cheapest form of upgrade to give your computer a boost.

Remote Support

The majority of problems can be resolved through remote support. Quick connection to your PC and we sort the rest.

Virus Removal

Annoying pop-ups? Don't put up with them any longer!

Blue Screen Errors

This can be software or hardware related. We have all the tools to diagnose the issues.

Diagnose the fault

Check to see what the issue is.

Retrieve A Quote

We will send you a quote for the repair

Fast Fixing

We will then do the repairs

Diagnose the fault

Check to see what the issue is.

Need IT Home Support for your Computer/Laptop?

We have you covered and offer a home visit service within 15 miles of Turnbridge Wells.

FAQ’s

We can help with issues ranging from slow performance and software problems to virus and malware removal, hardware repairs, and data recovery.

We offer both options! If you prefer to come to us, you can drop off your computer at our shop. Or, we can send a technician to your home to diagnose and repair the issue on-site.

The cost of repair will depend on the severity of the issue and any necessary parts or software. We provide free diagnostics and will give you an estimate before any work is done.

The length of time for repair will depend on the issue at hand. Simple issues may only take a few hours, while more complex problems could take days. We’ll give you an estimated timeline when we provide the repair quote.

Yes! We take data security very seriously and will work to ensure that your personal data is safe and secure throughout the repair process. We can also offer backup solutions if needed.

Yes! Our repair work is covered by a 30-day warranty. If the same issue returns within 30 days of our repair, we’ll fix it at no additional cost to you (subject to our terms and conditions)

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